Users had to remember multiple login details, causing frustration and support requests. Our login process was inconvenient, often hindering access to key HR tools during busy times like onboarding and payroll deadlines.
The Outcome
95%
of users successfully reached their destination app from ProService Home
Biometric identification and role-based access streamline clock-in/out, automating cost codes and GPS tags for reporting.
88%
of users opted to repeat ProService Home use over their direct app logins
Self-serve setup for shared devices now takes less than 30 minutes. The streamlined process leverages existing client and employee profile data through a user-friendly iPad app.
One
single login enables one-click access to five integrated apps.
Clients used up to four different types of time clocks or manual entry methods that required ProService support. The proprietary app replaced cumbersome third-party clocks and allowed remote updates within a single system, ensuring longer-lasting use.
The Solution
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