Workshop Facilitation

Streamlining HR workflows for admin users across mobile and web. The connection between legacy tools and a modernized experience.

A brand-new time tracking app built from the ground up to replace third-party tools and sync directly with payroll. I led design to defined a future-state vision and MVP scope for a streamlined time-tracking experience that reduces administrative burden, increases employee engagement, and lays the foundation for reliable payroll and analytics workflows.

Facilitating the practical service experience blueprint workshop to help teams visualize their service delivery, find areas that need attention, and develop a shared understanding to drive targeted improvements and strategic changes.